The Eufy Robot Vacuum Omni C28 arrives as a compelling mid‑range robot vacuum and mop system that aims to deliver premium‑tier convenience without the premium‑tier price. With a powerful suction system, a continuously self‑cleaning roller mop, and a compact all‑in‑one dock, it’s designed for households that want hands‑off cleaning with minimal maintenance. After examining its features, performance, and day‑to‑day usability, the C28 stands out as one of the strongest values in its category.
Eufy’s design for the C‑series leans toward practicality rather than luxury, and the Omni C28 reflects that philosophy. The robot itself uses a rounded‑square (“squircle”) shape that helps it hug walls and navigate corners more effectively than perfectly circular models. Its low profile allows it to slip under many sofas and cabinets.
The base station is one of the most appealing aspects of the design. Unlike the oversized docks that accompany many high‑end robot vacuums, the C28’s station is noticeably more compact. It still houses all the expected features—dust collection, mop washing, hot‑air drying, clean and dirty water tanks—but it occupies less visual and physical space. For apartments or smaller homes, this is a meaningful advantage.
Materials are functional rather than luxurious. The matte plastic finish hides dust well and resists fingerprints, but it doesn’t feel as premium as Eufy’s higher‑end E‑series or some competitors. Still, durability seems solid, and the robot feels well‑constructed for its price bracket.
The Omni C28 is equipped with 15,000 Pa of suction, which places it firmly in the upper tier of mid‑range robot vacuums. In real‑world use, this translates to strong debris pickup on hard floors and surprisingly capable carpet cleaning. The robot automatically adjusts suction when it detects carpet, ramping up power to pull dirt from fibers more effectively.
Pet owners will appreciate the DuoSpiral detangling brush, which is designed to reduce hair wrapping. While no robot vacuum is completely immune to tangles, the C28 handles long hair and pet fur better than many models in its price range. The dual side brushes help sweep debris toward the main roller, though they can occasionally scatter lighter particles on hard floors—an issue common across most robot vacuums.
Noise levels are moderate. On its highest suction mode, the C28 is audible but not disruptive; during auto‑empty cycles, however, the dock becomes noticeably loud for a few seconds.
Where the C28 truly differentiates itself is its HydroJet self‑cleaning roller mop. Instead of the typical dual spinning pads or a passive cloth, the C28 uses a long, motorized roller that scrubs floors at high speed while applying downward pressure. This design allows it to lift sticky messes and dried spills more effectively than pad‑based systems.
A key advantage is the continuous self‑cleaning mechanism: the mop is rinsed with fresh water repeatedly during operation, preventing dirty water from being smeared across the floor. This results in a more consistent clean, especially in larger homes.
The mop automatically lifts when carpet is detected, but only by about a centimeter. This is enough to avoid dampening low‑pile rugs but not enough to allow mopping over thicker carpeted areas.
The C28 uses LiDAR‑based navigation combined with laser line obstacle detection. Mapping is fast and accurate, and the robot creates clean, efficient routes through rooms. It handles transitions between surfaces well and can climb thresholds up to roughly 20 mm.
Obstacle avoidance is competent but not flawless. It can occasionally catch small cables or lightweight objects, so a quick pre‑cleaning sweep is still recommended. However, for typical household clutter, the C28 performs reliably.
The Eufy Clean app provides room‑level customization, no‑go zones, cleaning schedules, and multi‑floor mapping. The interface is intuitive, and setup takes only a few minutes.
The 5‑in‑1 dock is one of the C28’s biggest selling points. It handles:
• Self‑emptying of the dustbin
• Self‑refilling of the mop’s clean water tank
• Mop washing
• Hot‑air drying
• Wastewater collection
The dust bag can last up to two months depending on household debris levels. The water tanks are smaller than those on some premium models, so heavy mopping households may need to refill and empty them more frequently. Still, the overall maintenance burden is low, and the hot‑air drying system helps prevent odors.
The Omni C28’s biggest strength is its price‑to‑performance ratio. It delivers many of the conveniences found in $1,200–$1,500 robot vacuums at a significantly lower cost. Its combination of strong suction, an advanced roller mop, and a compact all‑in‑one dock makes it ideal for:
• Homes with mixed flooring
• Pet owners
• Small to medium‑sized living spaces
• Users who want a mostly hands‑off cleaning experience
The Eufy Robot Vacuum Omni C28 is one of the most well‑rounded mid‑range robot vacuum/mop combos available today. It offers powerful cleaning, an excellent self‑cleaning mop system, and a compact dock—all at a price that undercuts many competitors. While it lacks some of the high‑end polish and advanced AI features of more expensive models, its performance and convenience make it an outstanding value.
